Stockpak - Presentation Packaging from Stock

Item Refunds

Refunds for items returned will be credited to your credit/debit card within 7 days of cancellation. Please note that delivery charges cannot be refunded.

To return any items, please phone us on 01655 884720 or e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it quoting your original order number.  We will agree the preferred method of returning the goods to us.

Product Not Required

We try to provide as much information within our product pages to allow you to make an informed decision on your purchase.

Should you require to return any product, you may do so at any time up to 7 working days starting the day you receive your delivery.

Items should be returned to us by Recorded Delivery or equivalent service. We advise that you obtain a proof of posting certificate available free at any post office.

Incorrectly Supplied Items

If you receive the incorrect item from us we will offer you a prompt replacement, refund or alternative item to the same value. Please contact us with 7 days quoting your original order number, and we will arrange for the uplift and delivery of goods.

Defective/Damaged Goods

If you receive damaged or defective goods from us please contact us within 7 days quoting your original order number, and we will arrange for the uplift and inspection of goods. Should we, upon receipt of said items be satisfied as to the alleged defects we will either replace the goods or arrange a refund of the full value of the goods. We will cover re-postage costs for defective or damaged goods.

It is advisable to inspect the goods prior to signing for delivery. If you can see any damage whatsoever to the packaging sign for the goods as damaged. If this is not possible please ensure you sign for the goods unexamined to allow us to take any claims up with our delivery partners if necessary.

We advise you return goods using special/recorded delivery or equivalent service. You can obtain a proof of posting certificate free at any post office.